Terms & Conditions
Please read these terms carefully before using our services. Last updated December 2026.
1. Acceptance of Terms
Mobilewins Casino is operated by ProgressPlay Limited, a Maltese company (registration number C58305) based at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. By registering for an account at mobilewins.co.uk, players accept the terms published by ProgressPlay, which form a binding agreement between the player and the operator. This page summarises those published terms for review purposes only and does not replace the legal text on the operator's own site.
ProgressPlay reserves the right to amend its terms periodically to reflect changes to its licences, payment processes, bonus mechanics or applicable UK and EU regulation. Updated versions are published directly on mobilewins.co.uk, and continued use of the account after publication signals acceptance. UK players are encouraged to review the live terms before depositing.
Registration is restricted to adults aged 18 or over. The operator screens registrations against permitted jurisdictions, and players accessing the service from blocked territories will not be able to open or fund an account. By signing up, the player confirms that they meet the minimum age requirement and reside in a country where ProgressPlay is licensed to offer real-money gaming.
2. Website Usage and Account Responsibility
Account holders are expected to keep their login credentials confidential and remain responsible for any activity carried out under their account. ProgressPlay's published terms ask players to notify customer support straight away if they suspect their credentials have been compromised, so that the account can be locked while the issue is investigated.
Mobilewins limits each player to a single account, and duplicate registrations may result in closure and the voiding of related winnings. All registration details must be accurate, and identity verification (KYC) is required before the first withdrawal can be processed in line with the operator's anti-money-laundering obligations under its UK Gambling Commission account 39335 and MGA licence MGA/B2C/231/2012.
The casino and sportsbook are intended for personal entertainment. The operator's terms prohibit commercial use, collusion, syndicate play and the use of bots or automated betting tools. Players also agree not to use the platform for any unlawful purpose or in any way that interferes with the integrity of the games or services.
3. Gaming and Betting Rules
Confirmed bets and spins are final under ProgressPlay's published rules. Casino game outcomes are produced by certified RNGs supplied by the studios on the platform, and the operator publishes its MGA licence (MGA/B2C/231/2012, issued 16 April 2013) and UK Gambling Commission account number 39335 to evidence regulatory oversight. No site can guarantee a winning outcome.
Casino bonuses must be wagered ten times within 30 days of being credited, and free-spin winnings carry a 10x wagering requirement to be completed within 7 days. Conversion from bonus play is capped at one times the bonus amount, and free-spin winnings can be converted up to a maximum of £20. Sportsbook promotions require a qualifying stake of at least £10 at minimum odds of 1.5, return a £30 free bet, cap conversions at £200, expire after 7 days and exclude deposits made via Skrill or Neteller.
ProgressPlay reserves the right to void bets, withhold winnings and close accounts where it identifies bonus abuse, collusion or fraud. Financial transactions are handled by PCI DSS compliant processors, and the site operates under anti-money-laundering controls required by the UK Gambling Commission and the Malta Gaming Authority.
4. Disclaimers and Limitation of Liability
ProgressPlay supplies the Mobilewins service on an "as is" basis. The operator's terms acknowledge that occasional downtime, third-party API outages or connection issues may interrupt play, and the operator does not accept liability for losses arising from such technical events beyond what is required by UK and Maltese consumer law.
Gambling involves financial risk, and players may lose any funds deposited. ProgressPlay's terms emphasise that customers play at their own discretion and signpost UK players to BeGambleAware and the GamStop self-exclusion scheme. Tools such as deposit limits, session reminders, reality checks and self-exclusion are available inside the account dashboard.
Liability under the operator's terms is limited to the funds the player has deposited and not yet wagered. Indirect, consequential and punitive losses are excluded so far as permitted by law. Nothing in the terms attempts to limit rights that UK consumers hold under the Consumer Rights Act 2015 or the Gambling Commission's licence conditions.
5. Contact and Dispute Resolution
Players with questions about the terms can contact ProgressPlay's customer support team via the 24/7 live chat available in the player area, by email or through the contact form on mobilewins.co.uk. The operator targets prompt first responses and works through complaints in line with its UKGC licence obligations.
The agreement is governed by Maltese law, as ProgressPlay is licensed in Malta, while UK players also benefit from the protections set out in the UK Gambling Commission's licence conditions. Disputes that cannot be resolved internally may be referred to an independent alternative dispute resolution (ADR) provider, and ultimately to the MGA or the UKGC where appropriate.
ProgressPlay states that it operates under continuous regulatory oversight from the MGA and the UKGC, supports the GamStop self-exclusion register for UK customers, and applies PCI DSS controls and Sectigo SSL certification across the Mobilewins platform to protect financial and personal data.
Terms Last Updated
These terms were last updated on May 25, 2026 and are reviewed regularly to ensure compliance with current regulations.